FAQ

Frequently asked questions

Answers about ordering, payments, delivery and our methods. Cannot find yours? Ask us.

Illustration of questions and answers

Ordering & payment

Which currency are prices in?

Prices are shown in USD. Your bank or payment provider may convert the amount to your own currency.

How do I pay?

At checkout, using the payment options shown there. We never see or store your card details.

Do I get an invoice?

Yes. Your order confirmation email works as a receipt, and you can view all orders in your account.

Can I order several packages at once?

Yes. Add them to your cart and check out once. You complete one brief per order.

Delivery & revisions

When does the turnaround start?

When your brief is complete. Turnaround is in working days (Monday to Friday).

What if I need changes?

Revisions are included where listed on the package. Ask for them from your order page or by replying to our delivery email.

How will I receive my delivery?

By email and in your account: a report, files or a list of live URLs, depending on the service.

Methods & safety

Do you guarantee rankings?

No. No honest provider can, because rankings depend on Google and your competitors. We guarantee the deliverables listed on each package.

Are your link building methods safe?

We use real platforms and real publishers, not PBNs or automated spam, and we keep sponsored labels where publishers require them.

Will you need my passwords?

Never. For website work, invite us as a user and remove the access when we are done.

Is my data safe?

We only collect what we need to deliver your order. See our privacy policy.

Refunds

Can I get a refund?

Yes, in full before work starts. After that, refunds depend on what has been delivered. See the refund policy.

What if a link disappears?

Profile links not live at delivery are replaced, and guest posts removed within 90 days are replaced free of charge.

Not sure which package fits?

Tell us about your site and goals. We will recommend the right package, or send a fixed quote for anything custom.